Effective: 1 January 2026

Welcome to Find My SphereCard™. This Privacy Policy explains, in simple terms, how SPHERE CARD®, LLC (“SphereCard,” “we,” “us,” or “our”) handles your information when you use our websites, apps, and online services (“Services”).

By using SphereCard, you agree to this Privacy Policy and our Terms of Service. If we update this policy, we will post the changes within the Services. Continuing to use SphereCard means you accept the updated version.

1. Information We Collect

a. Account Information

When you create an account or subscribe, we may collect:

  • Your name
  • Email address
  • Username and password
  • Date of birth (if required)
  • Phone number
  • Professional details
  • Profile photos, videos, and descriptions
  • Any information you choose to share

Anything you upload to your public profile (such as images, titles, videos, or service descriptions) is visible to others on SphereCard.

b. Payment Information

Payments are handled by a trusted third‑party processor.
We do not store full payment card numbers.
The payment processor collects the billing details needed to complete your purchase.

c. Technical & Usage Information

To keep SphereCard running smoothly, we may collect:

  • IP address
  • Device and browser type
  • Operating system
  • General location (country, state, or region)
  • How you use the platform and its features

This helps us improve performance, security, and reliability.

d. Communications & Feedback

If you contact us, send feedback, or participate in a dispute, we may store those messages so we can:

  • Respond to you
  • Help resolve issues
  • Protect the integrity and trust of the platform

2. Cookies & Tracking

SphereCard uses cookies and similar tools to:

  • Make the site work properly
  • Remember your preferences
  • Understand how people use the platform

You can turn off cookies in your browser, but some features may not work as intended.

3. How We Use Your Information

We use your information to:

  • Provide and maintain SphereCard
  • Create and show your professional profile
  • Support communication and resolution between users
  • Process payments and subscriptions
  • Prevent fraud and misuse
  • Improve the platform
  • Meet legal requirements

We do not sell your personal data.

4. Community Feedback & Resolution

SphereCard uses a community‑based trust and resolution system, not star ratings.

  • Only registered users can submit feedback
  • Positive feedback may be shown publicly
  • Resolution badges show current status and may change over time
  • Some resolution records may be kept internally for safety and fraud prevention
  • Badges are not legal judgments or automated decisions with major effects

5. Data Retention

We keep your information only as long as needed to:

  • Run the platform
  • Meet legal obligations
  • Prevent fraud
  • Maintain trust and safety
  • Resolve disputes

Some records may be kept in a limited, non‑public form even after you delete your account, if allowed by law.

6. Data Security

We use reasonable security measures to protect your information.
However, no system is completely secure.
Using the Services is at your own risk.

7. International Users & GDPR

If you live in the EU or EEA, your data is processed in accordance with the General Data Protection Regulation (GDPR).

Legal Bases for Processing

We process your data based on:

  • Contract (to provide the service)
  • Legitimate interests (security, fraud prevention, dispute resolution)
  • Your consent, when required

Your Rights

You may request:

  • Access to your data
  • Corrections
  • Deletion or restriction (when allowed)
  • Data portability

Send requests to ticket@findmyspherecard.com.
We may need to verify your identity.

8. International Data Transfers

SphereCard operates from the United States.
By using the Services, you understand that your data may be processed in countries that may have different data protection laws than your own.

9. Disputes & Arbitration

Any disputes related to this Privacy Policy follow the dispute and arbitration rules in the SphereCard Terms of Service.

10. Business Transfers

If SphereCard is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.

11. Contact Us

For privacy questions or data requests, email:
support@findmyspherecard.com