Many people dream of starting a business and becoming instant success, but the reality is that building a reputable and profitable business takes time and effort. For customers to patronize your business, it must consistently deliver high-quality services. The best way to introduce your quality service is by letting your customers spread the word—because, at the end of the day, word of mouth is still the most effective marketing tool.
While advertising can build brand awareness, it rarely guarantees an immediate return on investment. People tend to tune out commercials, skip ads, or delete promotional emails. However, recommendations from friends and family remain powerful, as people trust personal endorsements far more than any advertising form.
Successful businesses understand that great customer service is essential. These companies address issues quickly and nurture customer loyalty. However, many businesses fail to maintain strong connections with their customers. A common mistake is not collecting customers’ contact information or failing to share updated business information. For example, changing a phone number or location without informing customers can lead to losing a significant portion of your client base.
In construction, mortar keeps building blocks stable; in business, your communication with customers plays the same role. SphereCard acts as that essential “mortar” for your business by ensuring that you stay connected with your clients. With SphereCard, your customers will receive automatic updates no matter how often you change your phone number or location. SphereCard also makes it easy for your customers, friends, and family to share your business card, turning word-of-mouth marketing into an automated process.
SphereCard isn’t a social media platform, but it empowers you to have real followers who can endorse your business or service. By focusing on personal connections and streamlining your communication, you can ensure that your business remains top-of-mind for your customers.