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When businesses join our platform, they become a part of the SphereCard accreditation system. This system encourages companies to focus on customer satisfaction. The companies that provide excellent customer service receive a VeriSatisfied Customer Award badge on their SphereCard. This badge shows that they are good at taking care of their customers. If a problem arises within their control, businesses have up to two weeks to resolve it and maintain the SphereCard VeriSatisfied Customer Award. Companies that maintain these badges strive to receive referrals from happy customers who share their SphereCard with friends, family, and associates.